"We are constantly developing new, innovative ways to better serve our customers’ financial needs. We are working to rethink and redesign the various ways in which our customers and clients interact with money. We will collaborate with IBM to explore how we can use the Watson technology to provide our customers with new, secure services designed around their increasingly digital and mobile lives."
— Quote by Don Callahan, Citi’s Chief Administrative Officer and Chief Operations & Technology Officer. Quote found in an IBM press release titled "Citi and IBM Enter Exploratory Agreement on Use of Watson Technologies"